Terms & Conditions

1. Acceptance of Terms

By accessing or using NSH Sky Pay services, website, applications, or related platforms, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree with these terms, you should not use our services.

2. Services

NSH Sky Pay provides technology and payment-related services that may include payment processing integrations, payout services, transaction management, reporting, and related merchant services through supported banking, payment, and technology partners. The availability and scope of services may vary depending on the merchant, service provider, and applicable requirements.

3. Account Registration

To access certain services, you may be required to create an account and complete applicable verification requirements. You agree to:

  • Provide accurate, complete, and current information
  • Maintain the confidentiality and security of your account credentials
  • Complete applicable KYC or business verification requirements
  • Promptly update information when any submitted details change
  • Be legally eligible to enter into agreements and use the services

4. Fees and Charges

Fees, charges, settlement terms, and other commercial conditions applicable to your use of the services may be communicated through your agreement, dashboard, onboarding process, or other written communication. Applicable taxes and third-party charges may be payable in addition to service fees. Fees already charged may not be refundable except where required by law or expressly agreed otherwise.

5. Prohibited Activities

You must not use NSH Sky Pay services for activities that are unlawful, fraudulent, abusive, or prohibited under applicable laws, partner policies, or your service agreement. Prohibited activities may include:

  • Illegal or unauthorized transactions
  • Fraud, impersonation, or deceptive activities
  • Money laundering or attempts to conceal the source of funds
  • Terrorist financing or other unlawful financial activity
  • Unauthorized access to systems, accounts, or transaction data
  • Activities that violate applicable laws or third-party rights

6. Security and Account Responsibility

We use reasonable technical and organizational measures designed to support the security of our services. You are responsible for protecting your login credentials, API credentials, devices, and authorized users. You must notify us promptly if you become aware of unauthorized access, suspected fraud, or any compromise of your account.

7. Transaction Processing

Transactions may depend on banking partners, payment service providers, financial institutions, networks, and other third-party systems. Processing, settlement, status updates, or completion times may therefore be affected by circumstances outside our direct control. A transaction shown as initiated or pending does not necessarily mean that final processing or settlement has been completed.

8. Service Availability

We aim to maintain reliable service availability but do not guarantee that services will always operate without interruption or error. Services may be temporarily unavailable due to maintenance, upgrades, banking or partner downtime, network failures, technical issues, regulatory requirements, or circumstances beyond our reasonable control.

9. Limitation of Liability

To the maximum extent permitted by applicable law, NSH Sky Pay will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from the use or inability to use the services. This may include losses caused by third-party service interruptions, banking delays, network failures, unauthorized use resulting from compromised credentials, or events outside our reasonable control.

10. Suspension and Termination

We may restrict, suspend, or terminate access to services where reasonably necessary, including in cases of suspected fraud, security concerns, prohibited activity, violation of these terms, incomplete verification, partner requirements, legal obligations, or regulatory requests.

11. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, legal requirements, or operational processes. Updated terms may be published on our website or communicated through other appropriate channels.

12. Contact Us

For questions regarding these Terms & Conditions, please contact us at support@nshskypay.com